Privacy Policy

A legal disclaimer

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services provided through our e-commerce platform ("Platform"). Please read this policy carefully. By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Billing and delivery address
Payment information (processed securely by our payment partner and not stored on our servers)

b. Non‑Personal Information

Browser type, device type, IP address
Website usage data and analytics
Cookies and similar tracking technologies

c. Order & Delivery Information

Items purchased
Delivery location
Delivery notes

2. How We Use Your Information

We use collected data to:

Process and deliver your orders
Provide customer support
Improve website performance and user experience
Send updates, order confirmations, and notifications
Prevent fraud and ensure platform security

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

Delivery partners (limited to name, address, and contact number)
Payment gateway provider (e.g., Razorpay) for secure transactions
Legal authorities, if required by law

4. Payment & Security

Payments made through Razorpay or any other provider are encrypted. We do not store your credit/debit card or UPI details.

We use industry‑standard security measures to protect your data.

5. Cookies & Tracking

We may use cookies to:

Improve site functionality
Remember your preferences
Analyze usage patterns

You can disable cookies in your browser settings, but some features may not work.

6. Data Retention

We retain personal data as long as your account is active or as needed to provide our services, comply with legal obligations, or resolve disputes.

7. Third‑Party Links

Our Platform may contain links to third‑party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 14. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new "Last Updated" date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

CULINAE MIXOLIGIA EXPERIENCES PVT LTD
Email: culinaemixoligia@gmail.com
Office: T4/308, Gera River of Joy, Kadamba Plateau, Panelim, Goa – 403402

By using our Platform, you agree to this Privacy Policy.

Last updated | Nov 2025